While working at MOREnet as part of my job description I authored many web pages. MOREnet supports customers at all levels of expertise. I liked to write articles to help people understand the basics of what they are doing and also to assist members of the technical support staff in retrieving relevant information from the customers.

Below is a listing of all of the documents I wrote that are on MOREnet's public website (See my name in the source).

I first started with revamping docs on some of the email clients MOREnet supports:

Configuring DHCP for the Macintosh - System 8.x -9.2
http://www.more.net/technical/mac/macdhcp.html

Configuring DHCP for the Macintosh - System 10.x
http://www.more.net/technical/mac/macdhcposx.html

Outlook Express 5.x for the Macintosh
http://www.more.net/technical/mac/oe5mac.html

Internet Explorer 5.x for the Macintosh
http://www.more.net/technical/mac/ie5mac.html

Outlook Express for Windows
http://www.more.net/technical/win/outlook.html

Internet Exlplorer for Windows
http://www.more.net/technical/win/ie.html

Pegasus Mail for Windows
http://www.more.net/technical/win/pmail.html

Importing Netscape Bookmarks and Windows Favorites
http://www.more.net/technical/win/import.html

Fetch FTP for the Macintosh
http://www.more.net/technical/mac/fetch.html

Windows NT as a smart host for Mercury Mail on Novell
http://www.more.net/technical/netserv/servers/microsoft/ntsmarthost.html

I also began work on documents that talked about basic troubleshooting utilities that customers could use:

Using Ping and Traceroute (Platform Independent)
http://www.more.net/technical/pingtrace.html

How to Look up IP Information on a Workstation or Server
http://www.more.net/technical/netserv/tcpip/viewip.html

Intranet Page Topics (I can send you the page on request)

Internet Mail (Microsoft)

Novell - How to use rconsole

Intro to Novell 4.11

Mail Relay Explained

How to use Intermapper (Macintosh Network Utility)

Web Publishing Guidelines

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